Amarillo, TX (KFDA) – Region 16 has seen a significant increase in technology support services since the start of the academic year.

“We have greatly enhanced that process to help provide a truly helpful level of support, even if you don’t have a technical presence or if you’re the only person there. , is the system that supports them, said Michael Keough, Chief Technology Officer for Region 16.

Region 16 supports more than 50 school districts in the region. This is because many school districts have small technical teams or none at all.

“The proliferation of devices has increased the need for help in setting up devices, managing devices, making sure those devices are secure, making sure they have a lot of needs, especially when it comes to that.” 16.

With all schools online by 2023, more devices will be needed. Region 16 helps provide a reliable and secure internet.

“They have challenges and we have to be available to make sure we are there to cover their needs. to make sure the issue is resolved,” says Michael Keough.

“By having a team of staff like we do here in the area, we can send those teams out and get those school districts ready and ready for day one,” said Jandi Tyson. said.

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