United Arab Emirates: Jamal Travel Agency, a full-fledged travel and tourism services provider based in the United Arab Emirates, is working with Amadeus to launch a B2B and B2C e-commerce platform. The new agreement will see Jamal Travel Agency adopt advanced technology solutions from Amadeus to help the company achieve its strategic goals of increasing efficiency, increasing profitability and entering new markets.

Since its founding in 1988, Jamal Travel Agency has built a strong reputation and client base. Jamal Travel Agency plans to work with Amadeus to offer a wide range of new technology-driven solutions centered around customer service. Its goal is to make the travel experience more integrated and frictionless.

Ernesto Sanchez Beaumont, Managing Director, Amadeus Gulf, adding: Jamal Travel Agency uses a variety of Amadeus solutions, from e-commerce (Amadeus Web Services API), increasing revenue for non-airline content, automating processes with robotics, to adopting the latest payment technology. Amadeus’ purpose is to help travel agents navigate the current challenges and innovate travel by giving their customers what they need. ”

Sainu Rabdean Salim, Founder and Managing Director of Jamal Travel Agency “Our partnership with Amadeus is focused on improving productivity, streamlining customer service, and enabling our commercial team to reach more markets. You can also offer your customers the ability to manage their travel bookings and process payments seamlessly and securely. We are confident that this will strengthen our position as a leading travel partner.”

The multi-year deal will see Jamal Travel Agency use key Amadeus products such as Amadeus Selling Platform Connect, Amadeus Ticket Changer, Amadeus B2B Wallet, Amadeus Value Hotels, and later add Amadeus Fare Optimizer. The award-winning travel agency is excited to work with Amadeus to provide optimized travel solutions for its partners and customers.


About Amadeus:

Advances in travel power. Travel with the power of Amadeus. Amadeus solutions connect travelers to their desired journey through travel agencies, search engines, tour operators, airlines, airports, hotels, cars and rail. We have been working with the travel industry to develop our technology for over 30 years. We combine a deep understanding of how people move with the ability to design and deliver the most complex, reliable and critical systems our customers require. In 2019, in over 190 countries, he helped connect over 1.9 billion people to local travel agencies. We are his one company with a global mindset and local presence wherever our customers need us. Our purpose is to shape the future of travel. We are passionate about pursuing better technology for better travel. Amadeus is his IBEX 35 company and is listed on the Spanish Stock Exchange as AMS.MC. The company has also been recognized in the Dow Jones Sustainability Indexes for the last ten years. Website: www.amadeus.com.


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