Brazil’s Sao Paulo Guarulhos International Airport (GRU) and RIOgaleão – Tom Jobim International Airport (RIOgaleão) (GIG) upgraded their passenger processing technology with air transportation IT service provider SITA.
Under the agreement, SITA will deploy its next-generation common-use technology, SITA Flex, at two airports in Brazil.
This is part of a five-year contract awarded to IT companies to renew shared services at these airports.
GRU airport and RIOgaleão airlines can now use SITA Flex to accelerate passenger processing as traffic increases after the Covid-19 pandemic.
The platform provides mobile passenger services for expedited airport check-in, baggage drop and boarding.
Its application programming interface (API) architecture allows you to adopt current and future passenger processing innovations and future-proof your airport operations.
Cloud-based platforms help airports and airlines deal with disruptions, resource shortages and capacity issues.
This empowers staff and allows passengers to use their mobile phones to manage their trips.
Mattys Serfontein, president of SITA Americas, said:
“The introduction of SITA Flex at both airports will transform the passenger experience and provide the efficiency and agility to reduce bottlenecks as travel recovers, while future-proofing the airports for years to come. can be raised.”
The five-year contract includes about 800 common-use touchpoints, including about 550 at GRU airports and more than 250 at RIOgaleão, according to the company.
Recently, SITA won contracts from the Calgary Airports Authority, ADM Aéroports De Montréal, and Canada’s Greater Toronto Airports Authority to deploy generic check-in and gate systems.